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Frequently asked questions
Answers about compatibility, payment review and downloads.
Use the vehicle finder and confirm the exact brand, model, version, chip number and mileage. Contact support before paying when any detail is uncertain.
FuturePay verifies successful payment automatically. When the order status changes to Paid or Completed, the download button appears in your account.
Software files are stored in private application storage. The system verifies the logged-in user, paid order and download limit before each delivery.
Each product has an administrator-defined download limit. The remaining allowance is shown on the order page.
Digital files normally cannot be refunded after access or download. Read the refund policy and contact support immediately if the listing does not match the delivered file.
Yes. FuturePay can be extended or replaced later with SSLCommerz, bKash, Nagad, Stripe or another verified gateway.